I am on level 245, but the game keeps defaulting to level 217, and gift boxes are not opening.

Jmarie

I am currently on level 245, but each time that I open the game, it defaults back to level 217. There are also 4 gift boxes starting with level 219 that have failed to open despite unlocking and passing each level. I have even tried replaying previous levels, but they still did not open the gift. Please help.

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MarkHawk

Hi Jmarie,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care