Not getting reward for candy crush soda levels 1001 and 1005
Level 2
I reached and played levels 1001 and 1005 and am now on level 1007, but I don't think I received the reward, and each time I start the game, it puts me at level 1000. I need to click the "portal" after level 1005 to get to my current level.
the little boxes on level 1001 and 1005 still show unopened
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Answers
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Hi Sandra,
Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully!
Hang in there!
Jilly
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Please re-post your issue here in this thread so you're accounted for: https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level
They will be updating in the shaded green answer once they have a fix.
Thank you for your patience,
Jilly
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