Your site says I need adobe flash player, but it is already installed, but the game fails to load
Patslastblast
Posts: 1 Newbie
in Support
When I reinstalled the game and added the newest Adobe Flash Player, the game site told me I had to install it . the version being 11.5 something, and the newest version is 25. something. And the game still will not load the site screen is white with instructions at the top.
Answers
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Hi Patslastblast- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)
Have you tested the game on a different browser?
Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers
Let me know how you get on :-)
Have a lovely week!
