Cannot update to the new level

HiuChing_Lau

I have updated to the new version 1.86.6. I have passed all the level already but still remaining in Level 1150. I waited a month already.

Cezdiamond

Hi HiuChing Lau- Thanks for posting on King Care. Congratulations on getting so far, you're doing great. We would love to hear some of your tips on how to pass those trickier levels.

There are currently 1420 levels available on iOS devices. 

- Do you have the latest OS version installed? 

- Please could you check that your avatar is not stuck behind on the map? 

- Is there an error message when you try to progress to the next levels? 

Thanks a lot, and have a Soda sweet weekend!

Cezdiamond

Hi HiuChing Lau- Thanks for posting on King Care. Congratulations on getting so far, you're doing great. We would love to hear some of your tips on how to pass those trickier levels.

There are currently 1420 levels available on iOS devices. 

- Do you have the latest OS version installed? 

- Please could you check that your avatar is not stuck behind on the map? 

- Is there an error message when you try to progress to the next levels? 

Thanks a lot, and have a Soda sweet weekend!

HiuChing_Lau

I have updated the latest OS version

There are no any error message, I see the new level here, but I just see they're locked and cannot enter it.

Even I have tried to re-installed it, I still can't play the new level.

Cezdiamond

I have updated the latest OS version

There are no any error message, I see the new level here, but I just see they're locked and cannot enter it.

Even I have tried to re-installed it, I still can't play the new level.

Hi- I have checked your account and I can see that you are now on level 1155, is the problem now resolved? Thanks

Cezdiamond

Hi- I have checked your account and I can see that you are now on level 1155, is the problem now resolved? Thanks