Presents not unlocking

Sonia-7

I'm having problems suddenly also for like the past week or so. It doesn't seem like king is trying to fix the problem. I mean we spend money to buy boosters, I guess why would they want to keep giving them out?  Must of changed there minds!

Johnny_Ryall

Hello Sonia,

This issue has been addressed here. Please add a reply to the thread if you wish to be kept updated:

https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level

Kind regards,

Johnny