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How do I get refunds for charges for bundles that I never received??

Fran_Tabulous
Fran_Tabulous Posts: 1 Newbie

I have been charged for bundles never received, getting both an error message saying didn't go thru and even when it said I was all set. 

I need that money back. And this needs to be resolved within your system. 

Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Fran,

    I am sorry that you have experienced an issue with your purchases. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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