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Update in Kindle won't work

Angie_Counsell
Angie_Counsell Posts: 2 Newbie

When I go into my Candy Crush Soda game on my Kindle it tells me to update the game, but when I go to the app store, no update is available.  Also it won't sync my progress in the game.

Answers

  • StuckInATree
    StuckInATree Posts: 4,755 Level 3

    You might need to reinstall in that case, but I wouldn't do that until you're sure your progress is safe and synced. So what's happening when you're trying to Sync to FB/ Kingdom, you getting some kind of error message or anything?

  • Angie_Counsell
    Angie_Counsell Posts: 2 Newbie

    You might need to reinstall in that case, but I wouldn't do that until you're sure your progress is safe and synced. So what's happening when you're trying to Sync to FB/ Kingdom, you getting some kind of error message or anything?

    It won't sync. There is no message, I just doesn't do anything. I ended up reinstalling, even without syncing. It kept my level but I lost all of my goodies. Its very frustrating to have to keep moving up the map to get to my current level. I have updated my device and everything else I can think of, but nothing is working.

Hey! Would you like to give us your opinion?