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Lost over 24 hrs of unlimited playtime after Candy Crush Soda Saga automatically updated.

Karen_T_Miller
Karen_T_Miller Posts: 1 Newbie

On 4/12/17, after an automatic update I lost over 24 hrs of unlimited play time. This is bothersome bc I've devoted a lot of time and $$ to get to that point. I notice that many other ppl. have complained about the same problem. Thanks for your help. Please restore what I've earned.

Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Karen,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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