How do I get my 24 hours of lives back?

Ling_Ling

I had built up over 24 hours of lives on Candy Soda Crush Saga. After completing an update about a week ago my 24 hours of play was gone and it reverted back to 5 lives. This was after beating Bubble Gum Hill 3 times just a few days before. How do I get these 24 hours back???Also the time on lives shouldn't just keep ticking. What sense does it make to buy or earn an hour of play if you have to use it all at once? PLEASE change the game back to the way it was before.I wrote 4 days ago and no one from King has contacted me or answered my question. As a loyal player, This is very disheartening.

Johnny_Ryall

Hello,

Lives in the game are saved within the app memory so if the game is updated or deleted then these items can be lost.

You can read more about it here:

https://care.king.com/en/candy-crush-saga/boosters-messages-842482091

The timer for the unlimited lives is always ticking from the moment you receive them.

I hope this answers your questions.

Kind regards,

Johnny