I made an in app purchase while playing Candy Crush Soda Saga on 4/15/17, never received it

Laurie_Greenmyer

I made an in app purchase while playing Candy Crush Soda Sage on 4-15-17 called the Sale Pack 3 for $22.99.  The money was taken from my checking account, but I never received the items in the game.  Google Play has refused my request for a refund.  HELP

Tony_Mc

Hi Laurie Greenmyer,

Thank you for posting this here on King Care.

I´m sorry this happened to you in Candy Crush Soda Saga.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team