Candy crush soda

Covergirl

when I go into my Candy Crush Soda I only see a tan rectangle with a striped border over most of the screen and I can not get rid of it to get to the game. Help!! This started happening since I updated the game.

Johnny_Ryall

Hello,

Could you please let me know the model of device that you are using and if possible post a screenshot so that I can look into this for you.

Kind regards,

Johnny

Johnny_Ryall

Hello,

Can you please complete the steps here and let me know if these resolve the issue:

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

Thank you,

Johnny