Stuck in a contest

Liz_Wentland

 I chose to participate in a contest and the app was then supposed to chose a team for me. Twice the game has stuck on a rotating " which team will you be in?" Forever. I had to remove the app and reload, losing all my quest progress and all boosters. I keep my level due to Facebook. How can I reset that stuck screen without removing the app?

Johnny_Ryall

Hello Liz,

I'm sorry to hear that this happened!

Can you please run through the troubleshooting steps that we have provided here:

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Let me know if this resolves the issue.

Thank you,

Johnny