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I lost my level when i connected it to facebook

Arnav_NigamArnav_Nigam Posts: 5
in Support

I lost my levels when i was at level 1117.I tried to connect it to facebook but when i saw that i was on level 1.I logged out  but i was on level 1.I was also not connected by an mail.it was lost in Candy Crush Soda Saga.Please help to to get back my levels

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Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • Tony_McTony_Mc Posts: 4,138 Level 3
    Accepted Answer

    Hi Arnav Nigam,

    Thank you for posting this here on King Care.

    Please try again now :-)

    Let me know how you´re getting on.

    Kindest regards,

    Tony - King Care Team

    Accepted Answer
    Flag · Helpful Woah! Sweet Love Haha
  • Arnav_NigamArnav_Nigam Posts: 5

    Thanks Tony!!!! I got my levels back.Just because of you.Thank you very much

    Flag · Helpful Woah! Sweet Love Haha
  • Arnav_NigamArnav_Nigam Posts: 5

    Hi Arnav Nigam,

    Thank you for posting this here on King Care.

    Please try again now :-)

    Let me know how you´re getting on.

    Kindest regards,

    Tony - King Care Team

    Thanks Tony for solving this issue.But in my another game candy crush saga i lost my all progress level 1456+when i tried to connect it with facebook.Please help me tony.I think you can help me.
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  • Arnav_NigamArnav_Nigam Posts: 5

    Hi Arnav Nigam,

    Thank you for posting this here on King Care.

    Please try again now :-)

    Let me know how you´re getting on.

    Kindest regards,

    Tony - King Care Team

    I was on level 1456+ in Candy Crush Saga when i connected it with facebook and it was on level . I disconnected it with facebook but it was on level 1.Tony please help me to get back.please please please
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  • Tony_McTony_Mc Posts: 4,138 Level 3

    Hi Arnav Nigam,

    Thank you for posting this here on King Care.

    Please try again now :-)

    Let me know how you´re getting on.

    Kindest regards,

    Tony - King Care Team

    Thanks for your comments Arnav Nigam; please let me know if it´s all OK now
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  • Tony_McTony_Mc Posts: 4,138 Level 3

    Thanks Tony!!!! I got my levels back.Just because of you.Thank you very much

    Great stuff Arnav, good to hear so :-)
    Flag · Helpful Woah! Sweet Love Haha
  • Karen_DriesKaren_Dries Posts: 2 Newbie

    Hi Arnav Nigam,

    Thank you for posting this here on King Care.

    Please try again now :-)

    Let me know how you´re getting on.

    Kindest regards,

    Tony - King Care Team

    When I connect via my kingdom account I am on level 2264, but if I try to link to Facebook it takes me back to level 1. How can I fix?
    Flag · Helpful Woah! Sweet Love Haha
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