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lost progress

Laurent_Marchez
Laurent_Marchez Posts: 2 Newbie

hello i play every day since approximattely 200 days i played yesterday online and also offline. my appli android have been crashed and when i return to it my connection with my facebook account was lost and i lost my progress

is it possible to restore it a yesterday ? 

sorry for my english i speak usualy french

thanks

laurent marchez

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Hi Laurent Marchez,

    Thank you for posting this here on King Care.

    I´m sorry you lost your progress in Candy Crush Soda Saga on your Android.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

  • Laurent_Marchez
    Laurent_Marchez Posts: 2 Newbie
    edited July 2017

    hello i just received your mail

    thanks

    laurent alias jomarchez

    are you sure its my good account i have got another account named laurent marchez 

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Hi Laurent,

    Thank you for letting me know you received my message from a week ago.

    I have replied you to your reply to the private message you sent me.

    Kindest regards and have a great day,

    Tony - King Care Team

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