Candy Crush Soda Level 495 not loading properly

Marie_Doherty

When trying to open game, it goes to loading - when finally done all I have is a blue empty grid - no candy pieces - but the game is still "highlighting" a possible move - even though there are actually no pieces there.  It's crazy.  It is not the browser.

Johnny_Ryall

Hello Marie,

Some players have the new HTML5 version of the game so it's possible if you have this, you might need to update/change your current browser in order for the game to work as intended.

The most important thing is to check whether your browser is HTML5 compatible. You can check this here: https://html5test.com. If your browser achieves a score of 450 points or more, then you should be fine. If not, then you will need to switch to another browser to ensure a smooth playing experience.

I would also recommend clearing your browser cache if your current browser is compatible as old temporary files can affect game functionality: http://www.refreshyourcache.com

Kind regards,

Johnny