game not loading right

honeybee020905

my game is loading different and when it finally does it only loads 1/2 way and the screen keeps on flickering and then I can't play it. this has been going on for a couple of days now. my other games are working fine. can you let me know what I should do

Cezdiamond

Hi there-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Let me know how you get on :-)

Have a sweet week! 

Cezdiamond

Please also see our Blog here: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5 

honeybee020905

no my game is still not loading right its been over a month and the rest of my games like candy crush is working fine. please help

honeybee020905

I have done all this and it still isn't loading right

Cezdiamond

I have done all this and it still isn't loading right

Which browsers have you tried? Thanks!