Was up to level 398 now I am back to 1 with a new phone. Is there anything you can do?

Dinasus1

Was up to level 398 now I am back to 1 with a new phone. Is there anything you can do?

MarkHawk

Hi,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

MarkHawk

Hi,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Dinasus1

Mark, I could not find the envelope. In the right hand corner.  I also checked the messages in the soda saga app....clicked the envelope but no message. Please reset, thank you