Fix for reversion to level 1?

laroshan

I am on level 977 but the game keeps reopening at level 1.  I did try clicking the archways and did get all the way back to my level - but that is ridiculously tedious.  When I got there, I clicked play and just as it was finishing loading, it reverted back to the game board and wiped out the life I had.  It is almost as though you are trying to annoy me into deleting the game entirely.  I see others have had issues - why can't you just fix this problem.

Wunderbaum

Hi!

Looks like Candy Crush and Candy Crush Soda was recently updated to a new format.

There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update 

Try clearing your browser cache and the game should work correctly again.

Cheers