loading and crashing on candy crush soda

Vikki_Meigh

since you have update the game it takes ages to load and keeps crashing halfway through a game.  I have easily lost lives at least ten so I would like to reimbursed for that please.  Why does it take so long to load I am getting fed up and usually end up having to play a different game when all I want to do is play candy crush sage

Cezdiamond

Hi Vikki-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5

Let me know how you get on :-)

Have a sweet week!