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problem with candy crush soda

Ray_HortonRay_Horton Posts: 1
in Support

For some reason when I have free games to play and click on them it doesnt give me the option to use them. I can go on my laptop and play just fine but not on my PC

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Ray- Thanks for posting on King Care. I am sorry for the delay in getting back to you. 

    o Are you still experiencing a problem?

    o Is there an error message? 

    o Which free games are these? 

    Thanks! 


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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  • Hey! Would you like to give us your opinion?

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

    You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

    Flag · Helpful Woah! Sweet Love Haha
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