Why is candy crush soda all messed up?

Michael-14

Within the last week Candy Crush Soda has been loading to level 1, and I have to use the Arch to get to my current level. There is NO Full Screen button anymore, and the sound / music cuts in and out from time to time. There was one time that while loading the level I was on, it stopped, and then reloaded to its normal state, just as it had before this problem started. For that session only I had the full screen button, and the music and sounds were correct. I have cleared the Flash cache, and I am running the most current Flash version. I do run this from Facebook, and I do not run their game room. The way it is right now really stinks, and is not as fun to play..

Thanks..

Cezdiamond

Hi Michael-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem playing Candy Crush Soda Saga. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5

Let me know how you get on :-)

Have a sweet week!