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Lost 2 hour of play with purchase.

mozie_mozie
mozie_mozie Posts: 3 Newbie

Hi, I just purchased the Summer Sale Special for $11.99. I was supposed to get 2 hours of unlimited play, but its not working. I had to purchase a 5 pack of lives in order to play, thinking that the 2 hours of unlimited play would kick in, but it didn't. Can you please credit my account with the 2 hours of play? This happened once before, I lost 30 minutes of play with a purchase. I also can't  send this message to customer support.  When I click "send" it won't go through.

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Hi mozie_mozie,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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