Candy crush soda screen orange

Danemom

One day the screen turned orange and could not load. I went into game room and it takes me back to level 1. I was at 586.  How can I get it back. This stinks

MarkHawk

Hi,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care