Game wont load

Yvonne-12

My game having problems loading..I have deleted history, cookies and cache every few days.. I have also deleted and loaded the game again...Everything is up to date..I have already asked for help.I have had no reply...I love the game its been ages since i have been able to play..When i did play the game was slow and sluggish.

Cezdiamond

Hi Yvonne-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5

Let me know how you get on :-)

Have a sweet week!