I purchased a booster package but the app crashed and took me all the way back to level 1 (from 528)

Sola_Kantai

I was on level 528 when I purchased a booster pack which caused the app to crash and reset me to level 1. I am not connected to Facebook on CCS but I made a login after I saw it reset me to level 1. Help!

Tony_Mc

Hi Sola Kantai,

Thank you for posting this here on King Care.

I am sorry this happened to you in Candy Crush Soda Saga on your iPhone.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team