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level drops

_mdwalter_mdwalter Posts: 12 Newbie

I was on level 490 of soda and it dropped me back down to 485. Happened 3 times! How can I get  back to my level?

Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi mdwalter- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem with your in game progress. 

    I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!


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