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I can neither claim rewards or skip quests - the buttons are gray and inactive. In addition, nothing for the quests is accumulating (ie I have definitely made coloring candies, but quest still says zero). How can I clear/fix?
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Here’s my drawing. I have been getting surveys lately about the game. The hardest thing is seeing the tiny numbers. Sometimes , I have to screenshot to read it. I’m on level 3430 not passed it yet. A ticking time bomb.
Hi Melissa,
Thank you for posting this here on King Care.
Not always all challenges will be available for all our players in all our games.
This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.
The opposite can also happen and some challenges or features might get deactivated after some time.
I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.
Kindest regards,
Tony - King Care Team
