2 purchases for gold bars just went through, but I received nothing in the game.
I clicked to buy the $14.99 gold bars but it appeared to fail because I needed to update my cc info. After I updated it, I clicked to buy it again but it still didn't appear to go through. I never received a success message and I never received the gold bars. I did get an email from PayPal that my card was just charged twice for $16.45.How do I get reimbursed or get my gold bars?
Answers
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Hi Duran,
I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark
