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When i try and make an in app purchase, i get an error message and my purchase doesnt go through.

Bubbles-6
Bubbles-6 Posts: 1 Newbie

For the past 2 weeks i have been trying to make purchases in the game but it wont go through and sends an error message that says "something went wrong on our end". My card works fine everwhere else so its not the card. Please help.

*This is actually being played on my hp laptop w/ windows(there wasnt a drop down in the options for laptops only tablets)

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Hi Bubbles,

    Thank you for posting this here on King Care.

    I am sorry this is happening to you in Candy Crush Soda Saga.

    Do you get the error message in game or from the Windows Store? Have you tried it too playing on www.king.com or through Facebook on your PC?

    Kindest regards and have a great day,

    Tony - King Care Team

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