I purchased an add-on for one of my games on 9/22/2017 and it kept saying "could not be processed"

Williams_Saint

However, my wife looked at our bank statement and I was charged $14.99 THREE TIMES!!!!  How do I get two of these charges refunded to my bank account.  I DO NOT WANT A CREDIT, I WANT MY MONEY BACK.  As the CAPS denote, I am irate about this.

Tony_Mc

Hi Williams Saint,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team