Candy Soda - Daily Rewards

Della_W

I suddenly stopped receiving the daily rewards in Candy Crush Soda.  Not sure if this coincided with any update.  How can I start receiving them again?

Tony_Mc

Hi Della W,

Thank you for posting this here on King Care.

Not always all challenges and offers will be available for all our players in all our games.

This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.

The opposite can also happen and some challenges, offers or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.

Kindest regards,

Tony - King Care Team

Della_W

Hi Della W,

Thank you for posting this here on King Care.

Not always all challenges and offers will be available for all our players in all our games.

This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.

The opposite can also happen and some challenges, offers or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.

Kindest regards,

Tony - King Care Team

Tony - I don't see how deactivating special features for some people can possibly help you improve the game. I'm very disappointed in this response. It really is not fair that the special features aren't open to all players. Will reconsider downloading any of your apps.