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I'm not receiving my daily bonus on Galaxy anymore!

Cida_Diniz
Cida_Diniz Posts: 3 Newbie

Since Sunday, when Brazil started the Daylight Saving Time, I'm not receiving the daily bonus anymore. Is it part of the new update of the Game? Is it a bug? Please, I'm waiting for your answer. 

Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    Answer ✓

    Hi Cida Diniz,

    Thank you for posting this here on King Care.

    Not always all challenges and offers will be available for all our players in all our games.

    This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.

    The opposite can also happen and some challenges, offers or features might get deactivated after some time.

    I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.

    Kindest regards,

    Tony - King Care Team

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    Answer ✓

    Hi Cida Diniz,

    Thank you for posting this here on King Care.

    Not always all challenges and offers will be available for all our players in all our games.

    This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.

    The opposite can also happen and some challenges, offers or features might get deactivated after some time.

    I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.

    Kindest regards,

    Tony - King Care Team

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