Unable to collect rewards after level 1005

Lyn11 · November 2017

Since passing level 1005 I have been unable to collect rewards. Now on level 1135 and each time I log in to play the game starts at level 1005, although I can scroll forwards to the level I've reached. This is a pain as I'm always scrolling forwards after each log out. Please help, it is driving me insane!

Lady_Choo · April 2018

Good evening,

I am sorry you have had to wait such a long time for a reply, are you still needing help?

Lyn11 · April 2018

I do, can you help please?

Lady_Choo · April 2018

Aha, this is related to this question https://care.king.com/en/candy-crush-soda-saga/anyone-out-there#entry_159479

Unable to collect rewards after level 1005

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