Gold bars purchased to finish a level and then restarts

Renate_Maher

So aggravated, not the 1st time that I have purchased more bars, other boosters to finish a level and the game restarts, freezes or I get a technical issue notice

Tony_Mc

Hi Renate Maher,

Thank you for posting this here on King Care.

I am sorry this happened to you in Candy Crush Soda Saga.

Our Game Studio is aware of this happening and they are currently in the process of investigating this issue.

In the meantime, I thank you for your patience.

I have also sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards and have a great day,

Tony - King Care Team