Game reset after gold bar purchase

Kathie_Para

I purchased gold bars to help complete my level (801) and after purchase the game reset. I didn't get to complete my level.Waste of my money!

Tony_Mc

Hi Kathie Para,

Thank you for posting this here on King Care.

I am sorry this happened to you in Candy Crush Soda Saga.

Our Game Studio is aware of this happening and they are currently in the process of investigating this issue.

In the meantime, I thank you for your patience.

I have also sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards and have a great day,

Tony - King Care Team