I purchased bars to help and not only did it take the gold bars I purchased it took the ones I had

Sandy_Adams-4

purchased gold bars as I only had seven and needed ten.  My gold bars I had dissappeared as well as the ones I purchased leaving me with zero gold bars and I never got to use them and I was notified right away I had purchased them

Tony_Mc

Hi Sandy Adams,

Thank you for posting this here on King Care.

I am sorry this happened to you in Candy Crush Soda Saga.

Our Game Studio is aware of this happening and they are currently in the process of investigating this issue.

In the meantime, I thank you for your patience.

I have also sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards and have a great day,

Tony - King Care Team