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Good evening,
I am sorry you have had to wait such a long time for a reply, are you still needing help?
Hi Dianne, I am not surprised, as a paying customer you should get what you pay for.
We can't handle payment issues, but we do have a special team that do, they would be the ones that can sort it out for you, so you would need to contact them via the link here
https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
If you haven't heard back in a few days, save the ticket number and I will ask one of our team if they can give them a nudge.
Thank you so much for being patient
I never got an answer. I'e had a few ti es I've lost money o coins or buying the special help so would like to see either my credit card refunded for some money or counseling being added to any of my multiple games I have downloaded. I am fi e I just want answers to this very frustrating problem
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Comprei moedas e não recebi , preciso de ajuda
candy crush should please provide features whereby friends can send direct messages to each other’s
How can I start playing the Candy crush?
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
When I watch a add video the roof makers after watching it I don't get the rewards from it every time I watch it.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
