Events & Promotions

Question

I'm assuming since I have never purchased anything - I am now one of the "unlucky ones" that has lost all event bonuses, bubblegum hill, memory puzzles, & any kind of rewards!  And not to mention i'm apparently not even worthy of a reply from King!

Describe your question in more detail here (at least 40 characters please)

Lady_Choo · Answer

Ok, I am so sorry. Its not because you don't pay to play that you have lost things..I have a link that explains why things appear then vanish.

https://care.king.com/en/alphabetty-saga/superstar-information-post-why-have-my-friends-got-a-feature-i-havent

Bubblegum hill is under investigation because its not been working properly for months, but instead of removing it (which would be a better idea) they keep trying to fix it while running. So unfortunately I don't know when. But you're not being punished for not buying anything :)

Joy_Ziegler · Answer

Yes

Lady_Choo · Answer

Hi Joy,

Thank you for posting on King care.

I am so sorry that you have not yet had a reply.

Are you still having issues with the game?