Why was my progress reset to level 1

Alyssa_Reder

Hi - I updated my game and all of my progress level 650 was reset to 1 as well as all of my boosters. I've played from the beginning of this app so that is very upsetting. 

I also tried to log into Facebook or a king account as that's what all the forums/questions here say but t still goes to level 1. I would like to be restored. Please help. 

Lady_Choo

Hi Alyssa

Thank you for posting on King care. 

I am so sorry that you have not yet had a reply. 

Are you still having issues with the game?