Why is my avatar stuck on old levels??

Carmen-24

I can’t unlock levels to have gifts and my avatar isn’t going to my level it’s still stuck on level 794!!! 

Please helpp!!!

Jelly_Jenny

Help is on the way!

If your avatar is stuck on one of the previous levels, replaying that particular level should help you catch up with your correct progress. And from then on your rewards should be collected fine too. 

I hope this helps! 

Carmen-24

Help is on the way!

If your avatar is stuck on one of the previous levels, replaying that particular level should help you catch up with your correct progress. And from then on your rewards should be collected fine too. 

I hope this helps! 

Thanks for your help!!But I’ve already tried this and I’m still stuck. I still can’t collect the rewards. (Stuck on level 794)Please I would appreciate your quick reply and thank you.