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Refunds for your errors?

Saucy_Barbara
Saucy_Barbara Posts: 1 Newbie

I have made several purchases for $5.99 and have been mischarged $11.98 each time. Refund?!?!?

Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager

    At times Apple merges several purchases in one transaction.

    First make sure no purchases have been merged if you have done several purchases during the same week. 

    Then contact Apple/ iTunes Store directly since they handle all transactions and refunds made through iTunes or App Store.

    Click here below, log in to your Apple-ID account and click on the “Report a problem” button to the right of the purchases in question:

    reportaproblem.apple.com

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