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My ingame boosters are not working.

Shay-7
Shay-7 Posts: 5 Level 2

It won't allow me to use my boosters/rewards inside the game. I have plenty

Best Answer

  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889 Community Manager
    Answer ✓

    Hi Shay, 

    Have you tried restarting the game? I would recommend trying restarting the game and your device too. 

    If the issue persists, try these steps: https://goo.gl/CzvzrJ

    And if you're still having trouble using your in-game boosters, please contact us through the game app:

    - Open the game

    - Select settings from the bottom left corner

    - Select ? mark

    - Choose the most fitting category

    - And scroll down to "Contact us" if you want further help

    Cheers!

    Jenny - King Care Team

Answers

  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889 Community Manager
    Answer ✓

    Hi Shay, 

    Have you tried restarting the game? I would recommend trying restarting the game and your device too. 

    If the issue persists, try these steps: https://goo.gl/CzvzrJ

    And if you're still having trouble using your in-game boosters, please contact us through the game app:

    - Open the game

    - Select settings from the bottom left corner

    - Select ? mark

    - Choose the most fitting category

    - And scroll down to "Contact us" if you want further help

    Cheers!

    Jenny - King Care Team

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