Sign Up!

Bookmarks Memory And questsis missing

On other device of my mother (level750) suddenly the bookmark memories And quests disappeared. How can i fix IT?

Thanks

Answers

  • QueenB
    QueenB Posts: 14,956 Community Manager

    Try with disconnecting the game app from Facebook/Kingdom and restart the device. Connect the game app back and see if that helps.

    If this does not help, it might help you to know that the Game Studios are constantly working on enhancing games by introducing new features, gameplay or concepts.

    To ensure the change is a positive one, a randomly chosen group of players is always selected to trial the feature. We then look closely at how the change has been viewed and then decide if it's something we want to permanently implement in the game or not.

    I understand that this may be frustrating, especially if your friends currently have access to new challenges that you are unable to play but rest assured I've  passed your feedback onto the Studio and fingers crossed, hopefully everyone will soon  have access to this.

    Cheers.

    /QueenB

Hey! Would you like to give us your opinion?