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Lost 10 gold bars when pressed 5 extra moves by mistake

Anidey
Anidey Posts: 1 Newbie

I was playing on the mobile and had a call when I went back to the game the 5 extra moves activated so I closed the game as I didn't want to do this. When I reopened the game I had lost the 10 gold bars and hadn't even received the 5 extra moves. Can I get my gold bars back?

Answers

  • Lady_Choo
    Lady_Choo Posts: 25,589 Pet Rescue Moderator

    Hi Anidey,

    I find I usually get calls/texts at the same time I am trying to do something on my phone. The children said its the only time I ever answer as normally its on silent lol. So I know how easy it is to do that, especially as closing the game ended it, losing the extra moves. 

    I am going to pass this to a moderator to see if they can do something for you. 

    Have a good weekend :)

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Thanks for passing on @Chicken Slayer 

    @Anidey I cannot find your account so I will send you a private message so that we can get some details, thanks! 

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