Welcome to the Candy Crush Soda Saga community!
Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
I switched to a new phone and when I transferred my info I lost my Candy Crush progress.
Hi Paul!
If you haven't saved the game through your Facebook or Kingdom account, the game is not saved in our servers but locally in your phone. Naturally then the game then cannot sync over to other devices.
If you have the game on your previous phone still, go back and connect the game to either Facebook or Kingdom. Kingdom option is the orange button in your in-game settings.
If you had saved the game on the old device, simply reconnect the game app to the same account on your new device.
I hope this helps!
Jenny
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
