Started back at level 1?

Jillybean7778

i have spent a lot of money getting to where I was and it started me back at level. WTF? I just bought 100 gold bars yesterday!!! Please fix this ASAP. I am really upset! Tried all the fixes and none of them worked!

Lady_Choo

Good afternoon JillyBean778, 

Were you connected to either the Kingdom or Facebook?

https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1

https://care.king.com/en/blog/article/remember-to-connect-to-facebook

It seems like you have been disconnected. Have all your gold bars gone too?

Try the connection steps and let me know if everything comes back. If it doesn't can you let me know what you are playing on please (operating system)

Thank you