Candy Crush Soda Saga

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Candy Crush Soda Saga

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Why am I not receiving my bonus for completing certain levels?

I receive the notification window that I have received an award for passing a certain level. For example unlimited lives for 2 hours and double fish for 30 minutes. But I receive nothing. No double fish and only 2 lives remaining. This seems to be happening ever since the last update which also contained the warp speed ball dropping and bouncing. King please fix this!!!

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Lady_Choo

Thanks for adding this Chicken Slayer and I'll get this taken care of!
/QueenB

Thank you

QueenB

Thanks for adding this Chicken Slayer and I'll get this taken care of!

/QueenB

Lady_Choo

Oh No I will add it to the moderators thread to look at, I think perhaps it needs escalating. Leave it with me, I will get back to you when I hear anything

Is it the main game or special event/quests games?

sotxtigger

Did not work Chicken Slayer. Still no bonuses.

Lady_Choo

Hi Sotxtigger,

I am pretty sure this is a known issue, but I am going to check and will get back to you as soon as I hear back. Hopefully tommorrow. In the meantime as always, could you try the troubleshooting please

https://care.king.com/en/blog/article/is-your-game-crashing-on-an-android-device

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Accepted answers

All comments

Lady_Choo

Hi Sotxtigger,

https://care.king.com/en/blog/article/is-your-game-crashing-on-an-android-device

sotxtigger

Did not work Chicken Slayer. Still no bonuses.

Lady_Choo

Oh No I will add it to the moderators thread to look at, I think perhaps it needs escalating. Leave it with me, I will get back to you when I hear anything

Is it the main game or special event/quests games?

QueenB

Thanks for adding this Chicken Slayer and I'll get this taken care of!

/QueenB

Lady_Choo

Thanks for adding this Chicken Slayer and I'll get this taken care of!
/QueenB

Thank you

Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.
Why does my screen freeze up when I am playing ?
why does my screen keep freezing up? It is annoying and I am ready to delete playing
İlerlemeyi androide aktarmak
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.

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Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

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