Why am I not receiving my bonus for completing certain levels?

sotxtigger

I receive the notification window that I have received an award for passing a certain level. For example unlimited lives for 2 hours and double fish for 30 minutes. But I receive nothing. No double fish and only 2 lives remaining. This seems to be happening ever since the last update which also contained the warp speed ball dropping and bouncing. King please fix this!!!

Lady_Choo

Hi Sotxtigger, 

I am pretty sure this is a known issue, but I am going to check and will get back to you as soon as I hear back. Hopefully tommorrow. In the meantime as always, could you try the troubleshooting please

https://care.king.com/en/blog/article/is-your-game-crashing-on-an-android-device

sotxtigger

Did not work Chicken Slayer. Still no bonuses.

Lady_Choo

Oh No I will add it to the moderators thread to look at, I think perhaps it needs escalating. Leave it with me, I will get back to you when I hear anything

Is it the main game or special event/quests games?

QueenB

Thanks for adding this Chicken Slayer and I'll get this taken care of!

/QueenB

Lady_Choo

Thanks for adding this Chicken Slayer and I'll get this taken care of!

/QueenB

Thank you