I lost all my progress on candy crush jelly and soda

Julia-19

I had to factory reset my phone due to a malfunction

I didn't have an account on king and my facebook was not connected either. Can I please get back on track?

I was already on level 467 on CC Jelly and

Level 850 on CC Soda.

Lady_Choo

Hi Julia, 

I will pass your question over to one of our moderators and she can wave her magic wand.

Thank you for posting, she will be in touch

Julia-19

Hi Julia, 

I will pass your question over to one of our moderators and she can wave her magic wand.

Thank you for posting, she will be in touch

Thank you for taking notice and forwarding this :)I'll just wait for her.

Cezdiamond

Thanks @Chicken Slayer 

@JuliaWelcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! Please firstly create a Facebook and Kingdom account and link it to your game, I have sent you a private message so that you can share this account info with me, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!