No answer from the King community about losing gold coins when our games freeze up. We want answer

Dianne-12

Ive noticed a bunch of people are losing money spent on the gold coins or special help when The games freeze up. Why has there been no help or answers from the king community 

JustPlaying

Hi Dianne,

I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve :

https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Sorry for the inconvenience