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Prizes and complains

Ana-13
Ana-13 Posts: 9

Level 2

Another device is connected to my candy crash game (besides my iPad). So that device gets prizes (those symbolised with a medal) but not my iPad.                                                                                       A complain: It's unfair to get fish as a prize for two hours when I don't have lives and the time given as a prize again is only half an hour or one hour the most.     

Answers

  • Xarly
    Xarly Posts: 2,509
    edited May 2018

    Hi Ana,

    Have you tried logging off or reinstalling the apps on both devices? That is most likely going to help solve the issue. If it doesn't, just come back to us and we'll see what's up and how to fix it!

    Cheers,

    Xarly

  • Ana-13
    Ana-13 Posts: 9

    Level 2

    I have tried your solutions and not only once, but nothing helps.

Hey! Would you like to give us your opinion?